Field Case Manager – Supported Housing & Independence

Institute for Community Living Inc. (ICL); Brooklyn (AL); On-site; USD 22,000 - 37,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Wellness programs

Education & training

Perks & discounts

Job summary

Institute for Community Living Inc. (ICL) in New York City is seeking a Case Manager for Supported Housing.

The role supports individuals living in independent apartments within the community, coordinating access to medical, psychosocial, financial, vocational, and other essential services to promote independent living. The Case Manager provides crisis intervention as needed and delivers field-based services, traveling to client residences to offer supportive counseling and assess needs.

Qualifications

• Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree with practicum and one year experience, or associate's degree plus 3 years above experience.

Responsibilities

• Travel to/visit consumers’ residences to provide supportive services on a schedule established by the program; counsel consumers individually or in groups to meet service needs and goals
• Assist consumers in modifying attitudes and patterns of behavior by increasing understanding of self and others
• Secure and evaluate information related to medical, psychological, and social factors; complete and maintain assessments, service plans, treatment records, and documentation
• Maintain accurate, up-to-date case records and measurable service plans in compliance with regulatory standards and culturally responsive practices
• Provide supportive counseling (individual and group) and utilize evidence-based approaches such as cognitive-behavioral techniques
• Obtain, develop, and communicate resource information and connect consumers to appropriate community supports
• Facilitate individualized services aligned with recovery and discharge planning goals
• Educate consumers on available services, recreational activities, and daily living skills, including socialization and conflict resolution
• Perform crisis assessments and provide verbal and non-verbal crisis intervention as needed
• Refer consumers to appropriate community providers and accompany them to appointments
• Participate in on-call responsibilities, if assigned
• Report serious incidents immediately; complete incident documentation and follow agency policies
• Plan and coordinate social and recreational activities
• Conduct regular inspections of consumer residences to ensure safety and cleanliness
• Maintain staff communication logs and documentation
• Execute emergency response protocols and provide first aid/CPR if necessary
• Attend meetings, supervision, and trainings
• Advocate on behalf of consumers internally and externally
• Assist consumers in accessing vocational training, employment, and education opportunities
• Perform other job-related duties as assigned

Skills

Direct services

Mental health experience

Crisis intervention

Team collaboration

Communication skills

Education

Bachelor's degree

Associate's degree

Job description

Institute for Community Living Inc. (ICL) in New York City is seeking a Case Manager for Supported Housing.

The role supports individuals living in independent apartments within the community, coordinating access to medical, psychosocial, financial, vocational, and other essential services to promote independent living. The Case Manager provides crisis intervention as needed and delivers field-based services, traveling to client residences to offer supportive counseling and assess needs.