Field-Based Oncology Access Navigator

GlaxoSmithKline; United States; Remote; USD 152,000 - 254,000; Full time

Job summary

GlaxoSmithKline in the United States is seeking a Patient Access Manager to serve as the field-based single point of contact guiding providers and patients through onboarding, coverage, and reimbursement across the Oncology portfolio.

This non-promotional role emphasizes patient navigation, access education, program enrollment (PAP), and compliant handling of PHI within internal systems, with up to 20% travel and a focus on HIPAA guidelines.

Qualifications

• Bachelor's degree required.
• 3+ years in field reimbursement, hub case management, or access programs.
• Willingness to travel up to 20%, including overnights.
• Valid driver's license required.

Responsibilities

• Patient navigation and support for patients, caregivers, and HCP staff across onboarding and ongoing journey.
• Educate on coverage, cost-sharing, and financial assistance options.
• Assist provider offices with payer coverage, coding, and payment policies.
• Document interactions in Salesforce Health Cloud and ensure HIPAA compliance.
• Coordinate with specialty pharmacy, medical information, REMS vendors, and back‑office teams as needed.

Skills

Data to Insights

Digital Fluency

Market Access Strategies

Matrix Leadership

Payer Evidence

Pricing Strategies

Scientific Literacy

Education

Bachelor's degree

Job description

GlaxoSmithKline in the United States is seeking a Patient Access Manager to serve as the field-based single point of contact guiding providers and patients through onboarding, coverage, and reimbursement across the Oncology portfolio.

This non-promotional role emphasizes patient navigation, access education, program enrollment (PAP), and compliant handling of PHI within internal systems, with up to 20% travel and a focus on HIPAA guidelines.