Oncology Patient Access Lead

GlaxoSmithKline; United States; Remote; USD 152,000 - 254,000; Full time

Job summary

GlaxoSmithKline seeks a Field-based Patient Access Manager to guide patients and providers through onboarding, coverage, and reimbursement across the Oncology portfolio. You will serve as the primary contact for consented patients and caregivers, ensuring compliant, seamless access and ongoing support.

The role emphasizes education on coverage, coding, and cost-sharing, with coordination across specialty pharmacy and back-office teams, while maintaining HIPAA-compliant communications and

Qualifications

• Bachelor's degree and 3+ years in field reimbursement, hub case management, or related areas.
• Willingness to travel up to 20%, including overnights, with a valid driver's license.
• Experience with CRM systems and documented patient interactions.

Responsibilities

• Serve as the field-based SPOC for patients, caregivers, and HCP staff with onboarding and enrollment.
• Educate on coverage, coding, and payment policies; support PAP and program resources.
• Document interactions in CRM; report adverse events and maintain records.
• Coordinate with specialists and back-office teams for access and reimbursement.

Skills

Data to Insights

Digital Fluency

Market Access

Matrix Leadership

Payer Evidence

Pricing Strategies

Scientific Literacy

Education

Bachelor's degree

Tools

Salesforce Health Cloud

Job description

GlaxoSmithKline seeks a Field-based Patient Access Manager to guide patients and providers through onboarding, coverage, and reimbursement across the Oncology portfolio. You will serve as the primary contact for consented patients and caregivers, ensuring compliant, seamless access and ongoing support.

The role emphasizes education on coverage, coding, and cost-sharing, with coordination across specialty pharmacy and back-office teams, while maintaining HIPAA-compliant communications and