Field-Based Medical Device Sales Associate

Heraeus; United States; Remote; USD 55,000 - 90,000; Full time

Job summary

Heraeus, a global materials and technology leader, seeks a Sales Support professional to back field sales in healthcare. The role supports events, trainings, CRM activities, and customer engagements across the US with remote flexibility.

Strong MS Office, Teams, and travel readiness are valued to keep projects moving and customers satisfied. Ideal candidates bring 1–2 years in healthcare sales support or admin roles, a Bachelor's in a related field, and the ability to work in a dynamic

Qualifications

• BS/BA in business, healthcare, or related field or equivalent experience.
• 1–2 years in sales support, customer service, or administrative roles, ideally in healthcare or medical devices.
• Experience in healthcare, medical devices, or pharmaceutical industries is desirable but not required.
• Proficiency with Microsoft Office for reports and presentations.

Responsibilities

• Support EAMs and RSDs in planning and executing sales activities, events, and trainings.
• Provide trained, approved hands-on clinical support and progress to independent execution.
• Serve as a customer point of contact; coordinate follow-up and resolve inquiries.
• Build and maintain relationships with healthcare decision-makers and influencers.
• Manage order entry, tracking, and logistics to ensure timely delivery.
• Prepare sales materials, presentations, forecasts, and maintain CRM records.
• Conduct disciplined cold outreach into designated target accounts and build a documented personal pipeline.
• Perform market research, competitor analysis, and share insights with teams.
• Stay current on product and wound-care developments to inform field activity.
• Deploy nationally as a flexible resource for territory coverage and launches.

Skills

MS Office

MS Teams

Scheduling

Event planning

Travel readiness

Driver's license

Education

Bachelor's degree

Job description

Heraeus, a global materials and technology leader, seeks a Sales Support professional to back field sales in healthcare. The role supports events, trainings, CRM activities, and customer engagements across the US with remote flexibility.

Strong MS Office, Teams, and travel readiness are valued to keep projects moving and customers satisfied. Ideal candidates bring 1–2 years in healthcare sales support or admin roles, a Bachelor's in a related field, and the ability to work in a dynamic