Field Sales Specialist, Healthcare Devices

Engineered Tissue Solutions (ETS); Rolla (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

Engineered Tissue Solutions, part of the Heraeus Group, seeks a Sales Support professional to assist field teams in healthcare products. The role focuses on coordinating events, providing clinical support, and maintaining customer relationships.

You will drive order entry, CRM upkeep, market insights, and cross-functional collaboration while occasionally traveling to support launches and trainings across designated regions.

Qualifications

• BS/BA in business, healthcare, or related field required or equivalent experience.
• Experience in sales support, customer service, or administrative roles in healthcare/medical devices is preferred.
• Familiarity with supporting field sales teams is a plus.

Responsibilities

• Support EAMs and RSDs in planning and executing sales activities, events, and trainings.
• Provide trained, approved hands-on clinical support (dressing changes, product applications, evaluation/trial support) and progress to independent execution.
• Serve as a customer point of contact; coordinate follow-up and resolve inquiries to maintain satisfaction.
• Build and maintain relationships with healthcare decision-makers and influencers.
• Manage order entry, tracking, and logistics to ensure timely delivery.
• Prepare sales materials, presentations, forecasts, and maintain accurate CRM records.
• Conduct disciplined cold outreach into designated target accounts and build a documented personal pipeline.
• Perform market research, competitor analysis, and share customer/market insights with sales and product teams.
• Stay current on product, clinical, and wound-care developments to inform field activity.
• Deploy nationally as a flexible resource for territory coverage, launches, evaluations, and strategic assignments.

Skills

MS Office

Microsoft Teams

Field-based experience

Travel readiness

Education

BS/BA in business, healthcare, or related field

Tools

CRM software

Job description

Engineered Tissue Solutions, part of the Heraeus Group, seeks a Sales Support professional to assist field teams in healthcare products. The role focuses on coordinating events, providing clinical support, and maintaining customer relationships.

You will drive order entry, CRM upkeep, market insights, and cross-functional collaboration while occasionally traveling to support launches and trainings across designated regions.