Field-Based Community Health Navigator & Advocate

Molina Healthcare, Inc.; Sunbury (OH); On-site; USD 23,000 - 44,000; Full time

Job summary

Molina Healthcare, Inc. is seeking a Community Health Worker to support advocacy activities for vulnerable members. You will serve as a local resource, conduct home visits, and assist members in navigating health plan benefits while connecting them with community resources.

The role requires 50-80% local travel, strong communication, and the ability to work with diverse populations. A CHW certification may be required in some states; a valid driver's license and reliable transportation are

Qualifications

• 1 year health care experience with underserved populations preferred.
• CHW certification may be required for certain states.
• Valid and unrestricted driver's license and reliable transportation.
• Ability to multi-task while speaking with members.
• Excellent customer service, organizational, and communication skills.
• Proficiency with Microsoft Office and applicable software.

Responsibilities

• Advocate and resource for members to manage health care needs.
• Meet with members in homes, nursing homes, shelters, or provider offices.
• Help navigate plan benefits, schedule appointments, and arrange transportation.
• Assist with access to social services and community resources.
• Reach out to disconnected members and conduct outreach.
• Conduct research to locate hard-to-reach members and coordinate with providers.
• Engage in extensive member outreach via in-person or telephonic methods.
• Guide members to maintain Medicaid eligibility and other resources.

Skills

Customer service

Verbal communication

Written communication

Multi-tasking

Organizational skills

Microsoft Office

Education

CHW certification

CMA

Tools

Driver's license

Auto insurance

Job description

Molina Healthcare, Inc. is seeking a Community Health Worker to support advocacy activities for vulnerable members. You will serve as a local resource, conduct home visits, and assist members in navigating health plan benefits while connecting them with community resources.

The role requires 50-80% local travel, strong communication, and the ability to work with diverse populations. A CHW certification may be required in some states; a valid driver's license and reliable transportation are