Field-Based Community Health Advocate

Molina Healthcare, Inc.; Pickerington (OH); On-site; USD 23,000 - 44,000; Full time

Job summary

Molina Healthcare, Inc. is seeking a Community Health Worker to support community-based member advocacy and assist vulnerable members with health care needs. You will operate as a local resource, guiding members to maximize benefits and access services in the community.

You will travel locally (50-80%), visit homes, shelters, and provider offices, and partner with care teams. Prior CHW experience plus a valid driver's license are preferred for this role.

Qualifications

• At least 1 year of health care experience with underserved populations or equivalent.
• CHW certification may be required by state contract terms.
• Valid driver's license and reliable transportation for field visits.
• Strong customer service, organization and time-management skills.
• Ability to navigate health plans and community resources clearly.
• Proficient in Microsoft Office and basic software systems.

Responsibilities

• Engage with members as an advocate and resource to support health care needs.
• Collaborate with health care services team performing non-clinical duties in the field.
• Help members navigate health plan benefits and arrange transportation.
• Assist members in accessing social services and community resources.
• Reach out to disconnected members and locate them in the community.
• Conduct research to locate hard-to-reach members using internal data and providers.
• Participate in outreach activities, telephonic or in-person, as needed.
• Guide members to maintain Medicaid eligibility and related financial resources.
• Travel locally 50-80% as required by state/contract.

Skills

Health care experience

CHW certification

Driver's license

Customer service

Time management

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM software

Job description

Molina Healthcare, Inc. is seeking a Community Health Worker to support community-based member advocacy and assist vulnerable members with health care needs. You will operate as a local resource, guiding members to maximize benefits and access services in the community.

You will travel locally (50-80%), visit homes, shelters, and provider offices, and partner with care teams. Prior CHW experience plus a valid driver's license are preferred for this role.