Field-Based Community Health Navigator

Jobtome; Hilliard (OH); On-site; USD 23,000 - 44,000; Full time

Job summary

Molina Healthcare seeks a Community Health Worker to support community-based member advocacy activities, engaging vulnerable members to help them manage health care needs and maximize plan benefits. The role involves field visits, coordination with health care teams, and outreach to connect members with social services.

Travel 50-80% may be required; requires CHW certification in some states and a valid drivers license. Competitive benefits are provided.

Qualifications

• 1 year health care experience or equivalent
• CHW certification may be required in some states
• Valid drivers license and reliable transportation
• Excellent verbal and written communication
• Proficiency with Microsoft Office and applicable software systems

Responsibilities

• Engages with members as an advocate and resource to support management of health care needs
• Collaborates with health care services team through non-clinical paraprofessional duties in the field (homes, shelters, provider offices)
• Helps members navigate and maximize Medicaid benefits and health plan features
• Assists members in accessing social services such as housing, food, employment
• Outreach to locate/disconnected members with special needs
• Researches data to locate members not contacted (databases, providers, caregivers, or travel to locations)
• Participates in ongoing or project-based outreach activities (telephonic or in-person)
• Guides members to maintain Medicaid eligibility and other financial resources

Skills

Customer service

Communication skills

Time management

Multitasking

Tools

Microsoft Office

Job description

Molina Healthcare seeks a Community Health Worker to support community-based member advocacy activities, engaging vulnerable members to help them manage health care needs and maximize plan benefits. The role involves field visits, coordination with health care teams, and outreach to connect members with social services.

Travel 50-80% may be required; requires CHW certification in some states and a valid drivers license. Competitive benefits are provided.