Community Health Advocate & Navigator | Local Travel

Molina Healthcare, Inc.; Heath (TX); On-site; USD 23,000 - 44,000; Full time

Job summary

Molina Healthcare, Inc. is seeking a Community Health Worker to support community-based member advocacy activities.

You will engage with vulnerable members, helping them navigate health plans and access social services, with significant local travel to locations such as members homes, shelters, and provider offices. Ideal candidates have 1+ year in health care, CHW certification (state-dependent), a valid driver’s license, and strong communication skills.

Qualifications

• At least 1 year of health care experience, preferably with underserved populations.
• CHW certification may be required for certain states.
• Valid driver's license and reliable transportation.
• Ability to multi-task while speaking with members.
• Excellent customer service and communication skills.
• Proficiency with Microsoft Office and relevant software.
• Willingness to learn other programs and systems.
• Bilingual may be preferred depending on community needs.

Responsibilities

• Advocates for members and assists with managing health care needs.
• Travels to meet members in homes, shelters, offices as needed.
• Helps navigate Medicaid and other financial resources.
• Assists with social services access (housing, food, employment).
• Outreach to locate disconnected members with special needs.
• Conducts outreach and supports member engagement activities.
• Uses data to locate hard-to-reach members.
• Supports care management with non-clinical paraprofessional duties.
• Frequently travels locally (50-80% as required).

Skills

Health care experience

Customer service

Communication skills

Multitasking

Microsoft Office

Driver's license

Bilingual

Tools

Microsoft Office

Job description

Molina Healthcare, Inc. is seeking a Community Health Worker to support community-based member advocacy activities.

You will engage with vulnerable members, helping them navigate health plans and access social services, with significant local travel to locations such as members homes, shelters, and provider offices. Ideal candidates have 1+ year in health care, CHW certification (state-dependent), a valid driver’s license, and strong communication skills.