Field-Based Community Health Advocate & Navigator

Molina Healthcare, Inc.; Richwood (LA); On-site; USD 23,000 - 44,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Molina Healthcare, Inc. is seeking a Community Health Worker to support community-based member advocacy activities and assist vulnerable members in navigating health care needs.

In this role you will engage with members as a resource and work with the care team to facilitate access to services and benefits. The position requires strong communication, reliability, and the ability to travel locally up to 80% to meet members where they are, including home visits and community locations.

Qualifications

• 1+ year of health care or community outreach experience.
• CHW certification may be required for certain states.
• Valid driver's license and reliable transportation.

Responsibilities

• Engage with members as an advocate and resource to support health care needs.
• Collaborate with the health care services team through non-clinical paraprofessional duties in the field.
• Help members navigate benefits, schedule appointments, arrange transportation, and follow up on missed visits.
• Assist members in accessing social services such as housing, food, and employment.
• Travel locally 50-80% as required by state/contractual duties.
• Conduct outreach to locate disconnected members and engage with community resources.

Skills

Customer service

Communication

Time management

Multitasking

Verbal & written communication

Driver's license

Education

CHW certification

High school diploma

Tools

MS Office Suite

CRM software

Job description

Molina Healthcare, Inc. is seeking a Community Health Worker to support community-based member advocacy activities and assist vulnerable members in navigating health care needs.

In this role you will engage with members as a resource and work with the care team to facilitate access to services and benefits. The position requires strong communication, reliability, and the ability to travel locally up to 80% to meet members where they are, including home visits and community locations.