Field-Based Community Health Advocate

Molina Healthcare, Inc.; Dublin (OH); On-site; USD 23,000 - 44,000; Full time

Job summary

Molina Healthcare, Inc. is seeking a Community Health Worker to serve as a local member advocate, providing non-clinical paraprofessional support in community settings to help vulnerable members manage health care needs.

You will collaborate with the health care services team, assist with scheduling, transportation, medications, and follow-ups, and guide members through Medicaid eligibility and available resources. Travel will be required up to 80% depending on location and contract.

Qualifications

• At least 1 year of health care experience with underserved populations.
• Valid driver’s license, reliable transportation and adequate auto insurance for job-related travel.
• Ability to multi-task applications while speaking with members.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office and applicable software programs.

Responsibilities

• Engages with members as an advocate and resource to support management of health care needs.
• Collaborates with health care services team by providing non-clinical paraprofessional duties in the field (home visits, shelters, provider offices).
• Helps members navigate and maximize health plan benefits (scheduling, transportation, prescriptions, follow-ups).
• Assists members in accessing social services and community resources.
• Outreach to locate and support disconnected members with special needs.
• Researches data to locate hard-to-reach members and coordinates outreach.
• Speaks with members to guide Medicaid eligibility and related financial resources.
• May require 50–80% local travel depending on state/contractual requirements.

Skills

Customer service

Time management

Multi-tasking

Verbal & written communication

MS Office proficiency

Education

CHW certification

Tools

Microsoft Office

Job description

Molina Healthcare, Inc. is seeking a Community Health Worker to serve as a local member advocate, providing non-clinical paraprofessional support in community settings to help vulnerable members manage health care needs.

You will collaborate with the health care services team, assist with scheduling, transportation, medications, and follow-ups, and guide members through Medicaid eligibility and available resources. Travel will be required up to 80% depending on location and contract.