Field Auto Damage Trainee - Learn, Inspect, Settle

Government Employees Insurance Company; Illinois; Hybrid; USD 64,000 - 98,000; Full time

Job summary

GEICO is hiring a Field Auto Damage Trainee in Illinois. You will inspect vehicles, estimate repair costs, and negotiate settlements while coordinating with body shops, rental companies, and parts providers.

A strong emphasis is on customer service, attention to detail, and multitasking across platforms. Prerequisites include a high school diploma or GED, with college degree preferred, and a valid driver’s license.

Qualifications

• High School Diploma or GED required; College degree preferred.
• Customer-facing experience preferred.
• Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred.
• Active Adjusters license preferred (training and exam fees provided).
• Valid driver’s license that meets company underwriting guidelines required.

Responsibilities

• Inspect and assess vehicle damage and estimate repair costs.
• Negotiate equitable settlements with customers and providers.
• Coordinate with body shops, rental companies, and parts providers.
• Consult with involved parties and review insurance contracts to resolve issues.

Skills

Customer service

Interpersonal skills

Problem solving

Empathy

Multitasking

Education

High School Diploma or GED

College degree preferred

Active Adjusters license preferred

Job description

GEICO is hiring a Field Auto Damage Trainee in Illinois. You will inspect vehicles, estimate repair costs, and negotiate settlements while coordinating with body shops, rental companies, and parts providers.

A strong emphasis is on customer service, attention to detail, and multitasking across platforms. Prerequisites include a high school diploma or GED, with college degree preferred, and a valid driver’s license.