Field Auto Damage Trainee - Estimator & Settlement

Geico; Detroit (MI); On-site; USD 62,000 - 98,000; Full time

Benefits offered by this job

Health and wellness benefits

Paid time off

401(k) match

Tuition assistance

Professional development

Job summary

GEICO is seeking a Field Auto Damage Trainee in the Waterford, MI area. You will inspect vehicles, estimate repair costs, and negotiate settlements, partnering with body shops, rental agencies, and parts suppliers to close claims efficiently.

Ideal candidates have customer-facing experience, strong communication, problem-solving, and empathy. Licensing and ongoing education support are provided, with opportunities to grow within a large national insurer.

Qualifications

• Customer-facing experience preferred.
• Ability to handle multiple tasks and priorities.
• Strong communication and empathy with customers.

Responsibilities

• Inspect vehicles and assess damage to determine repair needs.
• Write repair estimates and negotiates settlements with customers and shops.
• Coordinate with body shops, rental companies, and parts providers to complete claims.
• Resolve customer concerns and provide a smooth, positive experience.

Skills

Customer service

Interpersonal skills

Problem-solving

Empathy

Communication

Detail-oriented

Education

High School Diploma or GED

College degree preferred

Job description

GEICO is seeking a Field Auto Damage Trainee in the Waterford, MI area. You will inspect vehicles, estimate repair costs, and negotiate settlements, partnering with body shops, rental agencies, and parts suppliers to close claims efficiently.

Ideal candidates have customer-facing experience, strong communication, problem-solving, and empathy. Licensing and ongoing education support are provided, with opportunities to grow within a large national insurer.