Field Auto Damage Trainee - Hands-On Training

GEICO; Bowie (MD); On-site; USD 44,000 - 69,000; Full time

Benefits offered by this job

Health and wellness benefits starting

13 paid holidays annually

401(k) with up to 6% match

Tuition assistance program

Job summary

GEICO's Field Auto Damage Trainee in Bowie, MD provides reassurance and solutions after accidents. You will inspect vehicle damage, estimate repair costs, negotiate settlements, and work with body shops, rental companies, and parts providers.

This paid trainee program includes hands-on training at Ashburn, VA and field centers, with licensing support and tuition assistance. Availability to work evenings, weekends, and holidays is expected.

Qualifications

• Customer-facing experience preferred.
• Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred.
• Active Adjusters license preferred (training and exam fees provided).
• Valid driver’s license that meets company underwriting guidelines required.

Responsibilities

• Consult with involved parties, review insurance contracts, inspect vehicles, write estimates, and manage rental cars.
• Resolve customer concerns, ensuring a positive experience.
• Drive customer satisfaction through meaningful interactions.

Skills

Customer service

Interpersonal

Problem solving

Empathy

Education

High School Diploma or GED

College degree preferred

Job description

GEICO's Field Auto Damage Trainee in Bowie, MD provides reassurance and solutions after accidents. You will inspect vehicle damage, estimate repair costs, negotiate settlements, and work with body shops, rental companies, and parts providers.

This paid trainee program includes hands-on training at Ashburn, VA and field centers, with licensing support and tuition assistance. Availability to work evenings, weekends, and holidays is expected.