Field Auto Damage Trainee — Hands-On Claims Career

GEICO; Redwood City (CA); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Health benefits from Day 1

Paid time off

401(k) with match

Tuition assistance

Job summary

GEICO is seeking a Field Auto Damage Trainee in Redwood City, CA. You will inspect vehicles, estimate repair costs, and negotiate settlements, coordinating with body shops and rental agencies.

The role emphasizes customer interaction and resolving issues after accidents in a fast-paced field environment. Requirements include a high school diploma or GED (college degree preferred), valid driver’s license, and willingness to work evenings, weekends, and holidays.

Qualifications

• Customer-facing experience preferred.
• Experience in high-volume call centers with KPIs.
• Active Adjusters license preferred (training and exam fees provided).
• High School Diploma or GED required; College degree preferred.
• Valid driver’s license that meets company underwriting guidelines required.

Responsibilities

• Consult with involved parties, review insurance contracts, inspect vehicles, write estimates, and manage rental cars.
• Resolve customer concerns, ensuring a positive experience.
• Drive customer satisfaction through meaningful interactions.

Skills

Customer service

Call center

Adaptability

Multitasking

Empathy

Education

High School Diploma or GED

College degree preferred

Job description

GEICO is seeking a Field Auto Damage Trainee in Redwood City, CA. You will inspect vehicles, estimate repair costs, and negotiate settlements, coordinating with body shops and rental agencies.

The role emphasizes customer interaction and resolving issues after accidents in a fast-paced field environment. Requirements include a high school diploma or GED (college degree preferred), valid driver’s license, and willingness to work evenings, weekends, and holidays.