Field Auto Damage Trainee — Repair & Claims Estimator

GEICO; Buffalo (NY); On-site; USD 39,000 - 60,000; Full time

Benefits offered by this job

Health benefits from Day 1

Paid time off and holidays

401(k) with match

Tuition assistance program

Job summary

GEICO is seeking a Field Auto Damage Trainee to assist customers after an accident. You will inspect vehicles, estimate repair costs, negotiate settlements, and collaborate with shops, rental firms, and parts providers in the Buffalo, NY area.

The role supports licensing and ongoing education, with paid training and opportunities for growth. It requires a High School diploma or GED, a valid driver's license, and availability for evenings, weekends, and holidays.

Qualifications

• Customer-facing experience required.
• Active Adjusters license preferred; training and exam fees provided.
• High School Diploma or GED required; College degree preferred.
• Valid driver’s license that meets underwriting guidelines required.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Inspect and assess vehicle damage and write repair estimates.
• Negotiate equitable settlements and coordinate with body shops, rental companies, and parts providers.
• Consult with involved parties and review insurance contracts to ensure customer satisfaction.
• Resolve customer concerns to provide a positive experience and drive satisfaction.

Skills

Customer service

Interpersonal skills

Problem solving

Empathy

Multitasking

Adaptability

Education

High school diploma or GED

College degree preferred

Active Adjusters license preferred

Driver's license

Job description

GEICO is seeking a Field Auto Damage Trainee to assist customers after an accident. You will inspect vehicles, estimate repair costs, negotiate settlements, and collaborate with shops, rental firms, and parts providers in the Buffalo, NY area.

The role supports licensing and ongoing education, with paid training and opportunities for growth. It requires a High School diploma or GED, a valid driver's license, and availability for evenings, weekends, and holidays.