Field Auto Damage Estimator Trainee

GEICO; Sacramento (CA); Sur place; USD 67 000 - 105 000; Plein temps

Résumé du poste

GEICO is seeking a Field Auto Damage Trainee to support customers after accidents by inspecting vehicles, estimating repair costs, and negotiating settlements. You will collaborate with body shops, rental companies, and parts providers to deliver fair outcomes and timely service.

The role emphasizes licensing, ongoing training, and hands-on field experience across multiple centers, with opportunity for growth within GEICO’s extensive field network in California.

Qualifications

• Customer-facing experience preferred.
• Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred.
• Active Adjusters license preferred (training and exam fees provided).
• High School Diploma or GED required; College degree preferred.
• Valid driver’s license that meets company underwriting guidelines required.

Responsabilités

• Consult with involved parties, review insurance contracts, inspect vehicles, write estimates, and manage rental cars.
• Resolve customer concerns, ensuring a positive experience.
• Drive customer satisfaction through meaningful interactions.

Connaissances

Customer service

Call center experience

Problem solving

Empathy

Multitasking

Formation

High School Diploma or GED

College degree preferred

Outils

Valid driver's license

Description du poste

GEICO is seeking a Field Auto Damage Trainee to support customers after accidents by inspecting vehicles, estimating repair costs, and negotiating settlements. You will collaborate with body shops, rental companies, and parts providers to deliver fair outcomes and timely service.

The role emphasizes licensing, ongoing training, and hands-on field experience across multiple centers, with opportunity for growth within GEICO’s extensive field network in California.