Field Auto Claims Adjuster: Independent, Customer-Driven

Progressive; San Mateo (CA); Vor Ort; USD 53.000 - 65.000; Vollzeit

Benefits dieser Stelle

401(k) with company match

Medical, dental & vision

Wellness programs

Paid time off

Zusammenfassung

Progressive is seeking an auto damage claims adjuster to serve as the primary contact with customers, guiding the repair process from start to finish. You will manage your own field inventory and collaborate with body shops to negotiate pricing while assessing liability.

A company car and periodic office visits may be required, with relocation within a defined CA area possible. Ideal candidates bring leadership, conflict management, and a strong attention to detail, along with a passion for

Qualifikationen

• Minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience.
• Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
• Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
• Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies

Aufgaben

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
• Negotiate repair process with body shops
• Document information related to the claim and make decisions consistent with claims standards and local laws
• Evaluate and handle claim payments and resolution of claims without payments
• Review and determine validity of any supplement requests

Kenntnisse

Leadership

Conflict management

Attention to detail

Customer service

Ausbildung

Associate's degree

Bachelor's degree

Jobbeschreibung

Progressive is seeking an auto damage claims adjuster to serve as the primary contact with customers, guiding the repair process from start to finish. You will manage your own field inventory and collaborate with body shops to negotiate pricing while assessing liability.

A company car and periodic office visits may be required, with relocation within a defined CA area possible. Ideal candidates bring leadership, conflict management, and a strong attention to detail, along with a passion for