Field Auto Claims Adjuster – Drive & Resolve in SF Area

Progressive; Millbrae (CA); Vor Ort; USD 53.000 - 65.000; Vollzeit

Benefits dieser Stelle

401(k) with company match up to 6%

Medical, dental & vision insurance

Paid time off

Zusammenfassung

Progressive is seeking an auto damage claims adjuster to serve as the main contact for customers, guiding the repair process from start to finish. The role involves independent work, coordinating with body shops, and negotiating repair pricing while ensuring liability assessment and claims standards are met.

The position is field-based with a company car and travel within the assigned area; occasional office reporting is possible.

Qualifikationen

• Minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience.
• OR Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience.
• OR Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience.
• Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies.

Aufgaben

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines.
• Negotiate repair process with body shops
• Document information related to the claim and make decisions consistent with claims standards and local laws
• Evaluate and handle claim payments and resolution of claims without payments
• Review and determine validity of any supplement requests

Kenntnisse

Claims experience

Negotiation

Customer service

Attention to detail

Ausbildung

Associate's degree + 3 years experience

Bachelor's degree + 1 year experience

Jobbeschreibung

Progressive is seeking an auto damage claims adjuster to serve as the main contact for customers, guiding the repair process from start to finish. The role involves independent work, coordinating with body shops, and negotiating repair pricing while ensuring liability assessment and claims standards are met.

The position is field-based with a company car and travel within the assigned area; occasional office reporting is possible.