Field Auto Claims Adjuster – Independent, Customer-Focused

VetJobs; Arden Hills (MN); On-site; USD 67,000 - 82,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental & vision

Paid time off

Volunteer time off

Life insurance

Job summary

Progressive is seeking an Auto Damage Claims Adjuster to serve as the main point of contact with customers—directing and making decisions regarding the repair process from beginning to end. This field position includes a company car and frequent driving within your assigned geographical area, with occasional reporting to an office.

Ideal candidates will have at least four years of relevant work experience, plus a High School/GED or higher education.

Qualifications

• High School/GED or higher with relevant experience.
• Four years of relevant work experience with one year appraisal/estimating or insurance experience.
• Associate's degree with three years relevant experience and one year appraisal/estimating or insurance experience OR Bachelor's degree with one year appraisal/estimating or insurance experience.
• Valid driver's license and auto insurance; compliance with driving standards.

Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines.
• Negotiate repair process with body shops.
• Document information related to the claim and make decisions consistent with claims standards and local laws.
• Evaluate and handle claim payments and resolution of claims without payments.
• Review and determine validity of any supplement requests.

Skills

Leadership

Conflict management

Attention to detail

Customer service

Negotiation

Education

High School/GED

Associate's degree

Bachelor's degree

Job description

Progressive is seeking an Auto Damage Claims Adjuster to serve as the main point of contact with customers—directing and making decisions regarding the repair process from beginning to end. This field position includes a company car and frequent driving within your assigned geographical area, with occasional reporting to an office.

Ideal candidates will have at least four years of relevant work experience, plus a High School/GED or higher education.