Field Auto Damage Claims Adjuster – Independent & Growth

Progressive; Atherton (CA); On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

Gainshare incentive

401(k) with company match up to 6%

Medical, dental & vision

Wellness & mental health programs

Health care flexible spending accounts

Job summary

Progressive is seeking an experienced auto damage claims adjuster to act as the primary liaison with customers, guiding the repair process from inspection through settlement. You will manage your own inventory, liaise with body shops, and negotiate repairs while upholding Progressive's standards.

The role is field-based with a company car assigned in the California region, and occasional office reporting may be required.

Qualifications

• Minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience
• Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
• Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
• Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies

Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
• Negotiate repair process with body shops
• Document information related to the claim and make decisions consistent with claims standards and local laws
• Evaluate and handle claim payments and resolution of claims without payments
• Review and determine validity of any supplement requests

Skills

Leadership

Conflict management

Attention to detail

Customer service

Education

Four years relevant work experience with 1 year appraisal/estimatics or insurance experience

Associate's degree with 3+ years relevant experience including 1 year appraisal/estimatics or insurance

Bachelor's degree with 1+ year appraisal/estimatics or insurance experience

Job description

Progressive is seeking an experienced auto damage claims adjuster to act as the primary liaison with customers, guiding the repair process from inspection through settlement. You will manage your own inventory, liaise with body shops, and negotiate repairs while upholding Progressive's standards.

The role is field-based with a company car assigned in the California region, and occasional office reporting may be required.