Field Auto Claims Adjuster — Company Car & Growth

Progressive; Belmont (CA); Presencial; USD 53.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with dollar-for-dollar company

Medical, dental & vision

Wellness & mental health programs

HSA/FSA/Life insurance

Paid time off

Parental & family leave

Military leave

Diversity & inclusion

Tuition assistance

Descripción de la vacante

Progressive is seeking an auto damage claims adjuster to be the primary point of contact with customers, guiding and deciding the repair process from start to finish. You will manage your own inventory, collaborate with body shops, and negotiate repair pricing while assessing liability and delivering excellent customer service.

This is a field position with a company car and frequent travel within your assigned geographical area. Occasional office reporting may be required.

Formación

• Minimum qualifications include: 4+ years of relevant work experience with 1 year appraisal/estimatics or insurance experience; or an Associate's degree with 3+ years, including 1 year appraisal/estimatics or insurance experience; or a Bachelor's degree with 1 year appraisal/estimatics or insurance experience.

Responsabilidades

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines.
• Negotiate repair process with body shops.
• Document information related to the claim and make decisions consistent with claims standards and local laws.
• Evaluate and handle claim payments and resolution of claims without payments.
• Review and determine validity of any supplement requests.

Conocimientos

Leadership

Conflict management

Attention to detail

Customer service

Educación

Associate's degree + 3 years experience

Bachelor's degree + 1 year experience

4+ years relevant work experience

Descripción del empleo

Progressive is seeking an auto damage claims adjuster to be the primary point of contact with customers, guiding and deciding the repair process from start to finish. You will manage your own inventory, collaborate with body shops, and negotiate repair pricing while assessing liability and delivering excellent customer service.

This is a field position with a company car and frequent travel within your assigned geographical area. Occasional office reporting may be required.