Field Applications Specialist - Histology & Diagnostics Solutions

Roche; Raleigh (NC); On-site; USD 70,000 - 129,000; Full time

Job summary

Roche is seeking a Field Applications Specialist to support customers across North Carolina with on-site training and solution optimization for Roche Tissue instruments. The role emphasizes problem solving, independent analysis, and delivering tailored technical guidance to maximize equipment capabilities.

The ideal candidate will have a science/tech degree and 3+ years of experience implementing complex lab or IT products, with strong customer engagement and communication skills.

Qualifications

• Bachelor’s degree in Medical Technology, Information Technology, Computer Science, Chemistry, Biology or Clinical Laboratory or equivalent work experience.
• 3+ years of experience implementing and evaluating complex laboratory, IT products, medical diagnostic equipment, reagents and/or systems.

Responsibilities

• Act as primary liaison during implementation and provide histology application support and customer training.
• Provide on-site advisory support and training to maximize Roche Tissue instruments and solutions for customer needs.
• Identify opportunities for new system consumables and drive additional revenue through independent analysis.
• Apply advanced knowledge to tailor solutions and resolve customer issues independently.
• Maintain quality systems and ensure regular attendance as part of job responsibilities.

Skills

Laboratory IT implementation

Education

Bachelor’s degree in Medical Technology, IT, CS, Chemistry, Biology or Clinical Laboratory or equivalent

Job description

Roche is seeking a Field Applications Specialist to support customers across North Carolina with on-site training and solution optimization for Roche Tissue instruments. The role emphasizes problem solving, independent analysis, and delivering tailored technical guidance to maximize equipment capabilities.

The ideal candidate will have a science/tech degree and 3+ years of experience implementing complex lab or IT products, with strong customer engagement and communication skills.