Field Applications Specialist — Histology & Diagnostics

Roche; Matthews (NC); On-site; USD 70,000 - 129,000; Full time

Job summary

Roche is seeking a Field Applications Specialist in North Carolina to support customers during implementation of Roche Tissue instrumentation. You will train, advise, and tailor solutions to client workflows while driving efficiency and satisfaction.

Based in Raleigh or Charlotte, this field-based role requires 3+ years of experience, a relevant degree, and strong communication and project management skills. Occasional travel is expected on a national level.

Qualifications

• Bachelor's degree in Medical Technology, IT, CS, Chemistry, Biology or Clinical Laboratory or equivalent work experience
• 3+ years of experience implementing and evaluating complex laboratory, IT products, medical diagnostic equipment, reagents and/or systems
• Histotechnology experience preferred
• Experience with Pharma, Academia and Roche Discovery products preferred
• Strong written and verbal communication skills along with project management experience

Responsibilities

• Act as the primary liaison throughout implementation and customer training, including planning and coordination
• Provide self-directed on-site advisory customer support for Roche Tissue instrumentation and training
• Identify opportunities for new system consumables and software to increase sales revenue
• Apply independent analysis to resolve customer questions and improve efficiencies for customer and Roche
• Maintain and improve the quality system and ensure adherence to quality objectives

Skills

Customer engagement

Project management

Communication

Education

Bachelor’s degree or higher in Medical Technology / IT / CS / Chemistry / Biology or related field

Tools

Histotechnology experience

Job description

Roche is seeking a Field Applications Specialist in North Carolina to support customers during implementation of Roche Tissue instrumentation. You will train, advise, and tailor solutions to client workflows while driving efficiency and satisfaction.

Based in Raleigh or Charlotte, this field-based role requires 3+ years of experience, a relevant degree, and strong communication and project management skills. Occasional travel is expected on a national level.