Field Applications Engineer – Pumps & Seals

Flowserve Corporation; Pasadena (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

Flowserve Corporation is seeking an Applications Engineer to support design, manufacturing, installation and operation of our pumps and seals at customer sites in the oil and chemical industries, with onsite work in Pasadena, Texas and at our repair center.

The role requires a BS Mechanical Engineering, knowledge of mechanical seals and rotating equipment, strong customer focus, good communication, and the ability to troubleshoot problems. Some local travel and overnight stays are expected.

Qualifications

• BS Mechanical Engineering or equivalent technical degree required.
• All levels of experience considered; in-plant operations experience highly desired.
• Knowledge of the design, materials, and operational requirements of mechanical seals and rotating equipment, especially centrifugal and liquid ring vacuum pumps.
• Must have a strong customer focus and project a positive corporate image.
• Must be a team player, able to problem-solve and work constructively with customers and co-workers.
• Good organizational skills, able to establish priorities and meet deadlines.
• Excellent verbal and written communication skills.
• Computer literate and savvy.
• Local travel using personal vehicle, and some overnight travel required.

Responsibilities

• Communicate the needs of customers to Flowserve and be the customers’ primary source of information regarding design, application, installation, operation, and maintenance of our centrifugal and liquid ring vacuum pumps, and mechanical seals.
• Act as liaison between customers and Flowserve’s sales engineers, reliability engineers, customer service, and manufacturing.
• Troubleshoot technical problems at our customers’ sites and in-house at our Flowserve Quick Response Repair Center.
• Complete projects requiring both hands-on and mathematical approaches such as failure analysis reports, product performance reports, etc.
• Evaluate reports and data to support recommendations for improvement, replacement, or repair of equipment.
• Present clear verbal and written technical explanations to customers, tailoring content, and style to the audience.
• Implement and administer the mechanical seal standardization and customer specification process.
• Help organize and ensure monthly “Bad Actor” meetings to maintain visibility on equipment performance.
• Provide technical guidance about successful installation and operation of our products, ensuring that standardized installation procedures are followed.
• Maintain data regarding customers’ equipment and parts inventories, responding with appropriate actions regarding inventory reduction and consolidation.
• Maintain data in engineering systems; process engineering change notices; submit corrective action reports; and maintain current, accurate, organized files.
• Help conduct technical training as needed for our customers.

Skills

Customer focus

Team player

Verbal and written communication

Organizational skills

Computer literacy

Travel readiness

Education

BS Mechanical Engineering

Job description

Flowserve Corporation is seeking an Applications Engineer to support design, manufacturing, installation and operation of our pumps and seals at customer sites in the oil and chemical industries, with onsite work in Pasadena, Texas and at our repair center.

The role requires a BS Mechanical Engineering, knowledge of mechanical seals and rotating equipment, strong customer focus, good communication, and the ability to troubleshoot problems. Some local travel and overnight stays are expected.