Onsite Applications Engineer — Pumps & Seals

Flowserve Corporation; El Paso, Northern (TX, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Flowserve Corporation in El Paso, TX is seeking an Application Engineer to support design, installation and operation of centrifugal pumps and seals at customer sites in the oil and chemical industries. This role requires real-time technical support, troubleshooting, and recommendations for repairs or upgrades, with onsite work and some travel.

Qualifications include a BS in Mechanical Engineering, strong communication, teamwork, and a customer-focused mindset.

Qualifications

• Knowledge of the design, materials, and operational requirements of mechanical seals and rotating equipment, especially centrifugal and liquid ring vacuum pumps, required.
• Must have a strong customer focus and project a positive corporate image.
• Must be a team player, able to problem-solve and work with constructively with customers and co-workers.
• Good organizational skills, able to establish priorities and work to specific deadlines.
• Excellent verbal and written communication skills.
• Local travel using personal vehicle, and some overnight travel required. This position is based onsite in El Paso, TX and is not a remote role.

Responsibilities

• Communicate the needs of customers to Flowserve and be the customers’ primary source of information regarding design, application, installation, operation, and maintenance of our centrifugal and liquid ring vacuum pumps, and mechanical seals.
• Act as liaison between customers and Flowserve’s sales engineers, reliability engineers, customer service, and manufacturing.
• Troubleshoot technical problems at our customers’ sites and in-house at our Flowserve Quick Response Repair Center.
• Complete projects requiring both hands-on and mathematical approaches such as failure analysis reports, product performance reports, etc.
• Evaluate reports and data to support recommendations for improvement, replacement, or repair of equipment.
• Present clear verbal and written technical explanations to customers, tailoring content, and style to the audience.
• Implement and administer the mechanical seal standardization and customer specification process.
• Help organize and ensure monthly "Bad Actor" meetings to maintain visibility on equipment performance.
• Provide technical guidance about successful installation and operation of our products, ensuring that standardized installation procedures are followed.
• Maintain data regarding customers’ equipment and parts inventories, responding with appropriate actions regarding inventory reduction and consolidation.
• Maintain data in engineering systems; process engineering change notices; submit corrective action reports; and maintain current, accurate, organized files.
• Help conduct technical training as needed for our customers.

Skills

Mechanical seals knowledge

Rotating equipment knowledge

Customer focus

Team player

Verbal and written communication

Problem-solving

Organizational skills

Education

BS Mechanical Engineering

Tools

TWIC credential

Job description

Flowserve Corporation in El Paso, TX is seeking an Application Engineer to support design, installation and operation of centrifugal pumps and seals at customer sites in the oil and chemical industries. This role requires real-time technical support, troubleshooting, and recommendations for repairs or upgrades, with onsite work and some travel.

Qualifications include a BS in Mechanical Engineering, strong communication, teamwork, and a customer-focused mindset.