Fiber & Network Installation Technician

Hotwire Communications

Nashville (TN)

On-site

USD 42,000 - 66,000

Full time

14 days+

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Benefits offered by this job

401K with company match
Paid vacation & sick time
Hotwire service discounts

Job summary

Hotwire Communications is seeking a Service Technician to perform quality installation practices, including upgrades, disconnects and troubleshooting of IP and RF video, voice and internet services. You will operate and test fiber optic links, configure customer equipment, and ensure reliable delivery.

You’ll work a schedule that includes days, weekends, evenings and on-call rotations, with safety and company procedures guiding every task.

Qualifications

  • Must have minimum of 5 years’ experience installing, testing and troubleshooting cable, phone and internet.
  • Must have Fiber Optic Cabling experience.
  • Proficiency using small hand tools and larger power tools.
  • Must have active and clean, non-restrictive, state issued driver’s license in State where hired.
  • Must be comfortable working on a ladder and all heights.
  • High School Diploma or equivalent required, Associates Degree in Internet Technologies or Engineering is preferred.
  • Cisco Certifications, CCT or CCENT entry level certificates and Microsoft Certifications, MCSA for Office
  • Ability to work days, weekends, evenings and holidays and participate with on-call rotation as needed

Responsibilities

  • Perform reconnects, requested and non-pay disconnects, and changes of service, while adhering to company procedures and safe work practices to provide (or remove) services.
  • Routinely perform fiber optic troubleshooting with 1310, 1490 and 1550 nm wavelengths.
  • Administer router, access point, Bridge and Wi-Fi processes.
  • Perform troubleshooting and solution methodologies for IP and LAN.
  • Install all types of CAT5/CAT6 drop wire.
  • Install connectors on CAT5/CAT6 drop wire.
  • Troubleshoot IP issues from any telecommunications demark to customer premise equipment.
  • Successfully install all ancillary equipment provided to subscribers.
  • Identify fiber connectors and color code.
  • Configure customer PCs for successful internet operation.
  • Test and tone all drop wires from equipment room to end user location.
  • Work on an on-call schedule rotation.
  • Other duties as assigned.

Skills

Cable/Phone/Internet install
Fiber optic cabling
Tools usage
On-call readiness
Network troubleshooting

Education

Associates degree in Internet Technologies or Engineering
High School Diploma or equivalent
Cisco CCENT / CCT
Microsoft MCSA

Tools

Cisco devices
Hand & power tools
Network analysis tools

Job description

Hotwire Communications is seeking a Service Technician to perform quality installation practices, including upgrades, disconnects and troubleshooting of IP and RF video, voice and internet services. You will operate and test fiber optic links, configure customer equipment, and ensure reliable delivery.

You’ll work a schedule that includes days, weekends, evenings and on-call rotations, with safety and company procedures guiding every task.

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