Fiber & IP Network Installation Technician (On‑Call)

Hotwire Communications Ltd; Sunset (SC); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Healthcare/Medical benefits

401K Retirement Plan

Paid Vacation/Sick Time

Paid Holidays

Paid Volunteer Time

Parental Leave

Employee Discounts

Referral Bonuses

Entertainment Discounts

Job summary

Hotwire Communications Ltd in Sunset, SC is seeking a Service Technician to perform upgrades, disconnects, and troubleshooting of IP and RF video, voice, and internet services. You will handle fiber optic troubleshooting, configure routers and Wi‑Fi, install CAT5/CAT6 drops, and ensure customer Premises equipment operates reliably.

The role requires 5+ years of field experience, fiber cabling know-how, and a valid driver's license.

Qualifications

• Minimum 5 years’ experience installing, testing and troubleshooting cable, phone and internet.
• Fiber optic cabling experience required.
• Proficient with hand tools and power tools.
• Active, clean driver’s license in the hiring state.
• Able to work at heights and on ladder systems.
• High school diploma or equivalent; associate degree preferred in related fields.
• Cisco CCT/CCENT and Microsoft MCSA certifications are advantageous.
• Willingness to work days, weekends, evenings and holidays; on-call rotation.

Responsibilities

• Perform reconnects and disconnects and changes of service per procedures.
• Troubleshoot fiber optic networks using 1310/1490/1550 nm wavelengths.
• Configure routers, access points, bridges and Wi‑Fi.
• Troubleshoot IP and LAN issues to customer premises equipment.
• Install CAT5/CAT6 drop wires and connectors.
• Test and tone drop wires from equipment room to end user location.
• Identify fiber connectors and color code.
• Test customer PCs for internet operation.
• Work on on‑call schedule rotation.
• Other duties as assigned.

Skills

5+ years experience

Fiber optic cabling

Hand tools

Driver's license

Working at heights

Education

High School Diploma or equivalent

Associate degree in Internet Technologies or Engineering

Tools

Cisco CCT/CCENT

Microsoft MCSA

Job description

Hotwire Communications Ltd in Sunset, SC is seeking a Service Technician to perform upgrades, disconnects, and troubleshooting of IP and RF video, voice, and internet services. You will handle fiber optic troubleshooting, configure routers and Wi‑Fi, install CAT5/CAT6 drops, and ensure customer Premises equipment operates reliably.

The role requires 5+ years of field experience, fiber cabling know-how, and a valid driver's license.