Senior Commercial Telecom & Fiber Network Technician

Hotwire Communications; Highlands (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401K with company match

Paid vacation and sick time

Hotwire service discounts

Job summary

Hotwire Communications is seeking a senior Commercial Service Technician to install, maintain, and repair telecom systems on commercial and residential properties. You will troubleshoot network and hardware issues, install fiber and IP delivery systems, and mentor junior technicians.

Join a team delivering video, data, voice, and security services with a focus on safety and quality. The role requires flexibility for days, weekends, and on-call rotations in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required; Associates Degree in Internet Technologies or Engineering preferred.
• Must have active and clean state driver’s license in State where hired.
• Tech Level III or IV required; able to work in a commercial environment.
• Minimum 5 years’ experience installing, testing and troubleshooting cable, phone and internet.
• Knowledge in various telecommunications systems and practices.
• Fiber optic cabling experience; Cisco CCT/CCENT and Microsoft MCSA certifications preferred.
• Ability to work days, weekends, evenings and holidays; on-call rotation as needed.

Responsibilities

• Install, maintain, or repair technology systems and related equipment in commercial and residential properties.
• Mount control panels, sensors, cameras, and wiring to connect components.
• Install, maintain and test data cable and security system hardware.
• Inspect sites and study plans to determine materials and procedures.
• Identify, troubleshoot and resolve hardware, software, and basic network problems for end-users.
• Lead and mentor lower level technicians and develop processes to reduce re-occurrence.
• Ensure proficiency of FTTH systems and home components delivering video, data, voice, and security services.
• Adhere to safety procedures and complete on-call responsibilities as required.

Skills

Fiber Optic Cabling

Cisco Certifications

Microsoft Certifications

State Driver's License

Tech Level III/IV

Cable/Phone/Internet Installation

Networking Troubleshooting

On-Call Availability

Education

High School Diploma or equivalent

Associates Degree in Internet Technologies or Engineering

Job description

Hotwire Communications is seeking a senior Commercial Service Technician to install, maintain, and repair telecom systems on commercial and residential properties. You will troubleshoot network and hardware issues, install fiber and IP delivery systems, and mentor junior technicians.

Join a team delivering video, data, voice, and security services with a focus on safety and quality. The role requires flexibility for days, weekends, and on-call rotations in a fast-paced environment.