Fiber & IP Network Installation Specialist

Hotwire Communications Ltd; Salisbury (NC); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Healthcare/Dental/Vision plans

401K with company match

Paid vacation and sick time

Paid holidays including birthday

Job summary

Hotwire Communications Ltd is seeking a Service Technician responsible for quality installation practices, upgrades, disconnects and troubleshooting of services including IP and RF video, voice and internet.

Responsibilities include fiber optic testing, configuring routers and Wi‑Fi, installing CAT5/CAT6 drops, and ensuring customer equipment operates correctly. On-call and weekend work may be required.

Qualifications

• Minimum 5 years’ experience installing, testing and troubleshooting cable, phone and internet.
• Fiber optic cabling experience required.
• Proficiency using small hand tools and larger power tools.
• Must have active, clean state driver’s license.
• Comfortable working on ladders and at heights.
• High School Diploma or equivalent; Associate degree preferred.
• Cisco certifications (CCT/CCENT) and MCSA for Office preferred.
• Able to work days, weekends, evenings and holidays and participate in on-call rotation.

Responsibilities

• Perform reconnects, disconnects and service changes per company procedures.
• Troubleshoot fiber optics across 1310/1490/1550 nm wavelengths.
• Configure routers, access points and Wi‑Fi.
• Troubleshoot IP and LAN issues; install CAT5/CAT6 drops.
• Install and test drop wires and connectors.
• Identify fiber connectors and color codes.
• Set up customer PCs for internet operation.
• Test and tone drop wires from equipment room to end user.
• On-call rotation as needed.
• Other duties as assigned.

Skills

Fiber optics

Tools proficiency

Driver's license

Ladder work

Education

High School Diploma or equivalent

Associates degree preferred

Tools

Hand tools

Power tools

Job description

Hotwire Communications Ltd is seeking a Service Technician responsible for quality installation practices, upgrades, disconnects and troubleshooting of services including IP and RF video, voice and internet.

Responsibilities include fiber optic testing, configuring routers and Wi‑Fi, installing CAT5/CAT6 drops, and ensuring customer equipment operates correctly. On-call and weekend work may be required.