Fiber Dispatch Coordinator I

Astound; Sawtooth City (ID); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

PTO

Job summary

Astound is seeking a detail-oriented associate to support field operations in Sawtooth City, Idaho. You will monitor technician routes, communicate with crews, perform pre-call steps, and conduct post-installation surveys to ensure service quality.

You will verify ICOMS accounts against work orders and perform other duties as needed. The role offers a base hourly wage with bonus opportunities and comprehensive benefits, reflecting Astound's commitment to growth, teamwork, and customer excellence

Qualifications

• Education: High school diploma or equivalent.
• Experience: 0 years.
• Proficiency with Microsoft Office and G-Suite.
• Strong written and verbal communication skills.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Microsoft Office

G-Suite

Effective communication

Education

High school diploma or equivalent

Job description

Astound is seeking a detail-oriented associate to support field operations in Sawtooth City, Idaho. You will monitor technician routes, communicate with crews, perform pre-call steps, and conduct post-installation surveys to ensure service quality.

You will verify ICOMS accounts against work orders and perform other duties as needed. The role offers a base hourly wage with bonus opportunities and comprehensive benefits, reflecting Astound's commitment to growth, teamwork, and customer excellence