Entry-Level Fiber Dispatch Coordinator

Astound; Seattle (WA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k retirement plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

Paid time off

Floating holidays

Paid holidays

Paid sick leave

Tuition reimbursement

Employee discounts

Job summary

Astound is seeking an entry-level team member to support technician routes and customer communications. You will assist with pre-calls, post-install surveys, and account verification to ensure accurate work orders. This role emphasizes reliable communication and basic software proficiency.

Ideal candidates have a high school diploma, strong written and verbal skills, and a willingness to learn. Base salary is hourly with bonus opportunities and a comprehensive benefits package for regular

Qualifications

• High school diploma or equivalent required.
• Position requires basic computer skills and effective written and verbal communication.
• Proficiency with Microsoft Office and Google Workspace is preferred.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Microsoft Office

G-Suite

Communication skills

Education

High school diploma or equivalent

Job description

Astound is seeking an entry-level team member to support technician routes and customer communications. You will assist with pre-calls, post-install surveys, and account verification to ensure accurate work orders. This role emphasizes reliable communication and basic software proficiency.

Ideal candidates have a high school diploma, strong written and verbal skills, and a willingness to learn. Base salary is hourly with bonus opportunities and a comprehensive benefits package for regular