FHA Loss Mitigation Claims Specialist

Carrington; Madison (WI); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Healthcare plans

401(k) matching

Employee discounts

Educational reimbursement

Training programs

Community involvement

Job summary

Carrington Mortgage Services seeks a claims specialist to prepare and file FHA home retention claims, reconcile loan balances, and ensure timely processing per HUD guidelines. You will document actions, image documents, and maintain HUD audit files while adhering to company policies and federal laws in Wisconsin.

Roles require loss mitigation knowledge, strong communication, and the ability to manage deadlines in a fast-paced environment. Starting hourly rate is $23-$26/hour.

Qualifications

• Understanding of the loss mitigation and claims process.
• Excellent written and oral communication, organizational and time management skills.
• Ability to handle multiple tasks under pressure and changing priorities.
• Strong interpersonal skills with a focus on teamwork and quality on loan evaluation.

Responsibilities

• Prepare and file all HUD claims timely and accurately according to guidelines.
• Follow up semi-daily on all outstanding claim proceeds.
• Perform a loan-level reconciliation for final claim proceeds.
• Provide posting instructions for all claim proceeds within 24 hours.
• Review and ensure timely completion of scheduled steps.
• Input completion dates and obtain approvals for scheduling changes.
• Perform routine follow-up daily.
• Keep Supervisor informed of trends and problems.
• Document servicing, actions, delays, and calls in notes.
• Image claim documents timely and maintain HUD audit file.

Skills

Loss mitigation knowledge

Claims processing

Attention to detail

Communication skills

Time management

Teamwork

Education

High School Diploma or equivalent

Some college preferred

Job description

Carrington Mortgage Services seeks a claims specialist to prepare and file FHA home retention claims, reconcile loan balances, and ensure timely processing per HUD guidelines. You will document actions, image documents, and maintain HUD audit files while adhering to company policies and federal laws in Wisconsin.

Roles require loss mitigation knowledge, strong communication, and the ability to manage deadlines in a fast-paced environment. Starting hourly rate is $23-$26/hour.