Holiday Gift Guide Sales Expert

Macy's; Edina (MN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge to upsell and suggest items. You will cultivate a repeat clientele and serve as the expert for the vendor/brand/area you represent, while communicating customer needs to leadership and vendor partners.

You will work with a team in a dynamic, inclusive environment, enjoy benefits including health coverage, a 401(k) match, paid time off, holidays, and opportunities to advance through

Qualifications

• Minimum 1 year previous selling or retail experience required.
• Provide an exceptional customer experience, greet customers, and upsell.
• Proficient with Macy's point of sale systems and company devices.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors and the personal stylists and store leadership.
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Lead customer facing vendor sponsored events with vendor community partnerships.
• Be proficient in Macy's POS systems and devices to wrap up sales in a warm fashion.
• Foster an environment of acceptance and respect across colleagues and customers.

Skills

Customer service

Retail experience

Communication

Tools

POS systems

Job description

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge to upsell and suggest items. You will cultivate a repeat clientele and serve as the expert for the vendor/brand/area you represent, while communicating customer needs to leadership and vendor partners.

You will work with a team in a dynamic, inclusive environment, enjoy benefits including health coverage, a 401(k) match, paid time off, holidays, and opportunities to advance through