Fertility Journey Navigator

Spring Fertility; Sunnyvale (CA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

BetterHelp access

Commuter benefits

401(k) match

Job summary

Spring Fertility is looking for a Patient Navigator to partner with our Care Team and guide patients through fertility treatment cycles. You will work closely with nursing to provide essential information, helping patients approach their cycles with confidence.

The role emphasizes clear patient communication, empathy, and smooth coordination of tests, calendars, and scheduling in an onsite setting. All team members are dedicated to patient-centered care.

Qualifications

• Bachelor's degree required.
• Passion for Reproductive Healthcare.
• Exceptional communication skills.

Responsibilities

• Generate journey maps and calendars based on treatment plans.
• Facilitate, track and document completion of tests and diagnostic procedures.
• Develop trust and positive rapport with all new patients.
• Explain complex medical processes in understandable terms.
• Monitor patient compliance and readiness for treatment.
• Scheduling appointments.

Skills

Patient navigation

Care coordination

Empathy

Education

Bachelor's degree

Passion for Reproductive Healthcare

Exceptional communication skills

Job description

Spring Fertility is looking for a Patient Navigator to partner with our Care Team and guide patients through fertility treatment cycles. You will work closely with nursing to provide essential information, helping patients approach their cycles with confidence.

The role emphasizes clear patient communication, empathy, and smooth coordination of tests, calendars, and scheduling in an onsite setting. All team members are dedicated to patient-centered care.