Fertility Care Navigator & Patient Experience

Open Fertility; Roseville (CA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Paid time off

Therapy sessions

Commuter benefits

401(k)

Job summary

Open Fertility is seeking a dedicated Patient Navigator to join our Roseville, CA team onsite. You will partner with our Care Team to guide patients through treatment processes, explain medical steps clearly, schedule tests, and track appointments to ensure a smooth experience.

Ideal candidates have a Bachelor's degree, exceptional communication skills, and a passion for reproductive healthcare. This full-time role requires early hours, weekends rotations, and a strong commitment to

Qualifications

• Bachelor's degree
• Passion for Reproductive Healthcare
• Exceptional Communication Skills

Responsibilities

• Generate journey maps and calendars based on treatments plans
• Facilitate, track and document completion of tests and diagnostic procedures
• Develop trust and positive rapport with all new patients
• Explain complex medical process and terms in a digestible manner
• Monitor patient compliance and readiness for treatment
• Scheduling appointments

Skills

Communication skills

Empathy

Healthcare interest

Education

Bachelor's degree

Job description

Open Fertility is seeking a dedicated Patient Navigator to join our Roseville, CA team onsite. You will partner with our Care Team to guide patients through treatment processes, explain medical steps clearly, schedule tests, and track appointments to ensure a smooth experience.

Ideal candidates have a Bachelor's degree, exceptional communication skills, and a passion for reproductive healthcare. This full-time role requires early hours, weekends rotations, and a strong commitment to