Fertility Care Navigator

Spring Fertility; Danville (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid time off (PTO)

BetterHelp therapy sessions

Commuter benefits

401(k) with employer match

Fertility and parental leave

Career development opportunities

Life and disability insurance

Job summary

Spring Fertility is seeking a Patient Navigator to join our on-site care team. You will work closely with nurses to provide patients with clear information, helping them approach their treatment cycle with confidence and a smooth transition to nursing staff for cycle management.

Key responsibilities include creating journey maps, tracking tests, building trust with new patients, and coordinating appointments. We value compassionate communication and dedication to patient-centered fertility care.

Qualifications

• Passion for reproductive healthcare.
• Exceptional communication skills.

Responsibilities

• Generate journey maps and calendars based on treatment plans.
• Facilitate, track and document completion of tests and diagnostic procedures.
• Develop trust and positive rapport with all new patients.
• Explain complex medical processes clearly to patients.
• Monitor patient compliance and readiness for treatment.
• Schedule appointments.

Skills

Exceptional Communication Skills

Passion for Reproductive Healthcare

Job description

Spring Fertility is seeking a Patient Navigator to join our on-site care team. You will work closely with nurses to provide patients with clear information, helping them approach their treatment cycle with confidence and a smooth transition to nursing staff for cycle management.

Key responsibilities include creating journey maps, tracking tests, building trust with new patients, and coordinating appointments. We value compassionate communication and dedication to patient-centered fertility care.