Federal Technical Account Manager – Post-Sales Security Leader

Qualys; Memphis (TN); On-site; USD 110,000 - 140,000; Full time

Job summary

Qualys is seeking a Technical Account Manager to lead post-sales engagement for US Federal customers. You will articulate our technology and product positioning to both technical and executive audiences, and manage issues to ensure customer satisfaction.

Based in the central, mountain, or pacific time zones, you will travel as needed and collaborate with Product, Marketing and Engineering to address customer requirements and align opportunities with the broader Qualys roadmap.

Qualifications

• Strong knowledge in the technical security space including security assessment, configuration auditing, network security, indicators of compromise, DAST, endpoint security, IaaS security.
• Familiarity with Federal Compliance issues (e.g., FedRAMP, STIGs, FIPS) is a plus.
• Excellent written and verbal communication; able to engage from C‑level to technical staff.
• 5–7 years of relevant experience; Bachelor's degree or equivalent.

Responsibilities

• Provide product and technical support for assigned accounts.
• Identify and develop potential new business opportunities.
• Convey customer requirements to Product Management, Marketing and Engineering teams.
• Provide functional and technical support to customers.
• Respond to customer questions on technical best practices and business issues.
• Deliver high-level and detailed technical sales presentations.
• Attend conferences, seminars, etc.

Skills

Security space knowledge

Presentation skills

Communication skills

Travel willingness

Self-motivated

Analytical

Education

Bachelor's degree or equivalent experience

Job description

Qualys is seeking a Technical Account Manager to lead post-sales engagement for US Federal customers. You will articulate our technology and product positioning to both technical and executive audiences, and manage issues to ensure customer satisfaction.

Based in the central, mountain, or pacific time zones, you will travel as needed and collaborate with Product, Marketing and Engineering to address customer requirements and align opportunities with the broader Qualys roadmap.