Technical Account Manager, Federal

Qualys; Maryland; On-site; USD 155,000 - 190,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Qualys is seeking a Technical Account Manager to drive post-sales success with US Federal customers. You will articulate our technology and products to both technical and leadership audiences, identify issues to ensure customer satisfaction, and establish strong technical relationships with executive contacts.

The role serves central, mountain, and pacific time zones and involves providing product support, developing new opportunities, and communicating requirements to

Qualifications

• Ideal candidate must be self-motivated with strong knowledge in the technical security space: security assessment, configuration auditing, network security, indicators of compromise, DAST, endpoint security, IaaS security & other enterprise security solutions.
• Knowledge in variety of Federal Compliance issues a plus: FedRAMP, STIGs, FIPs.
• Must possess strong presentation skills and be able to communicate professionally in response to emails, RFIs, RFPs
• Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff
• Organized and analytical, able to eliminate technical sales obstacles through creative and adaptive approaches
• 5-7 years relevant experience
• Bachelor's degree or equivalent experience
• Excellent written and oral communication skills
• Able to travel throughout sales territory
• Technical security experience in the Federal space to include system integrators a plus

Responsibilities

• Provide product and technical support for assigned accounts
• Identify and develop potential new business opportunities
• Convey customer requirements to Product Management, Marketing and Engineering teams
• Provide functional and technical support to customers
• Respond to customer questions on technical best practices and business related issues
• Deliver high-level and detailed technical sales presentations
• Responsible for attending conferences, seminars, etc

Skills

Security space knowledge

Federal compliance

Executive communication

Presentation skills

Customer relationship

Travel readiness

Education

Bachelor's degree or equivalent experience

Tools

Product Management interfaces

Job description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Description

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with US Federal customers. The TAM must be able to articulate the company's technology and product positioning to both technical and leadership personnel. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain technical relationships with technical & executive level contacts for assigned accounts.

This position is open to candidates based in the central, mountain and pacific time zones.

Responsibilities

• Provide product and technical support for assigned accounts
• Identify and develop potential new business opportunities
• Convey customer requirements to Product Management, Marketing and Engineering teams
• Provide functional and technical support to customers
• Respond to customer questions on technical best practices and business related issues
• Deliver high-level and detailed technical sales presentations
• Responsible for attending conferences, seminars, etc

Qualifications

• Ideal candidate must be self-motivated with strong knowledge in the technical security space: security assessment, configuration auditing, network security, indicators of compromise, DAST, endpoint security, IaaS security & other enterprise security solutions.
• Knowledge in variety of Federal Compliance issues a plus: FedRAMP, STIGs, FIPs.
• Must possess strong presentation skills and be able to communicate professionally in response to emails, RFIs, RFPs
• Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff
• Organized and analytical, able to eliminate technical sales obstacles through creative and adaptive approaches
• 5-7 years relevant experience
• Bachelors degree or equivalent experience
• Excellent written and oral communication skills
• Able to travel throughout sales territory
• Technical security experience in the Federal space to include system integrators a plus

The salary range for this position is $155,000 - $190,000 [OTE] per year. Final compensation will be determined based on several factors, including but not limited to skills, relevant experience, and work location. Please note this range reflects both base salary and incentive compensation but does not include potential equity grants. We also offer a comprehensive and highly competitive benefits package.

Qualys is an Equal Opportunity Employer, please see our EEO policy.