Federal Program Manager, FOIA & Agency Ops

Relativity; Las Vegas (NV); Hybrid; USD 115,000 - 173,000; Full time

Job summary

Relativity is seeking a Federal Practice Leader to guide FOIA initiatives within the Public Sector. You will coordinate across Product, Success, Sales, and internal teams to ensure agency-specific requirements are understood and incorporated into deployments.

You will lead with practitioner expertise through launch, implementation, adoption, and maturation of Relativity FOIA and aiR offerings, shaping governance, data migration, and customer success strategies.

Qualifications

• Direct Federal agency experience across FOIA, records management, or related workflows.
• Significant program leadership in regulated government environments.
• Strong cross-functional leadership across multiple teams and senior stakeholders.
• Ability to translate agency requirements into practical product recommendations.
• Experience establishing governance and repeatable operating practices.
• Credibility with agency stakeholders and sound judgment in high-stakes environments.

Responsibilities

• Support execution of priority Federal opportunities, including FOIA-specific opportunities where Relativity FOIA is in scope.
• Translate Federal agency workflows, operational requirements, procurement realities, compliance requirements, and recurring customer needs into actionable recommendations for Product and Public Sector leadership.
• Serve as a point-of-contact in Product to identify and evaluate Federal-specific requirements, workflow gaps, adoption barriers, and opportunities across R1G, including continued practitioner input on Relativity FOIA.
• Help define implementation standards, readiness criteria, and governance approaches for Federal deployments, including FOIA implementations and agency data migration.
• Partner with Sales and account teams on complex Federal opportunities, demonstrations, RFIs/RFPs, and strategic account work where Federal operating context and practitioner credibility matter.
• Support Customer Success and related teams with strategic guidance, segment-specific playbooks, and on complex implementations or workflow designs.
• Identify recurring product, process, procurement, and implementation blockers that affect Federal adoption or scale, and help drive cross-functional resolution.
• Capture Federal customer and market intelligence and translate it into structured recommendations that inform Product, go-to-market, and Public Sector priorities.
• Help align Product, Sales, Success, and other internal stakeholders around Federal customer requirements, dependencies, and priorities.

Skills

Budget Management

Mentorship

Negotiation

Program Management

Project Management

Risk Management

Stakeholder Management

Strategic Planning

Team Leadership

Vendor Management

Job description

Relativity is seeking a Federal Practice Leader to guide FOIA initiatives within the Public Sector. You will coordinate across Product, Success, Sales, and internal teams to ensure agency-specific requirements are understood and incorporated into deployments.

You will lead with practitioner expertise through launch, implementation, adoption, and maturation of Relativity FOIA and aiR offerings, shaping governance, data migration, and customer success strategies.