Federal Program & Administrative Assistant — Office Ops

TSA Hiring Service; Shelby (OH); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration in Shelby, IA is seeking a Program Assistant to provide administrative and program support, coordinating office activities and maintaining records. You will assist with a range of tasks from scheduling and tracking deadlines to preparing correspondence and reports.

The role emphasizes accurate data handling, communication across teams, and helping TSA offices stay on schedule.

Qualifications

• Specialized experience is typical for the role as stated in the official vacancy.
• Experience providing administrative or program support in a busy office.
• Ability to track deadlines, records, and performance information.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other program areas.
• Monitor program metrics and identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy and compliance with procedures.

Skills

Organization and attention to detail

Written and verbal communication

Data entry and basic analysis

Microsoft Office

Records management

Calendar coordination

Customer service

Multitasking

Discretion handling sensitive info

Job description

Transportation Security Administration in Shelby, IA is seeking a Program Assistant to provide administrative and program support, coordinating office activities and maintaining records. You will assist with a range of tasks from scheduling and tracking deadlines to preparing correspondence and reports.

The role emphasizes accurate data handling, communication across teams, and helping TSA offices stay on schedule.