Federal Finance Program Lead (Customer Ops)

The Rehancement Group; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Job summary

The Rehancement Group, Inc. seeks a Customer Service Program Team Lead to oversee daytime delivery of DHS ICE financial operations support from the Washington, DC office.

The role coordinates financial reporting, customer activities and technical work with the PM and government stakeholders. Candidates must have a bachelor’s degree, 3+ years in federal accounting or program management, PMP or equivalent certification, U.S.

Qualifications

• Bachelor's degree in accounting, finance, business administration, information management, IT or computer sciences.
• At least three years overseeing and managing project/contract operations involving multiple projects, tasks or personnel.
• At least three years of professional experience in federal accounting or federal financial management.
• Professional project management certification, such as PMP, FAC P/PM Level I or equivalent.
• Experience leading comparable federal sector projects with strong communication to senior management.
• Technical proficiency in Microsoft Outlook, Project, PowerPoint, Word and Excel.
• U.S. citizenship and fluent written and spoken English.
• Ability to obtain ICE fitness approval and security clearances.
• Current residence in the United States for the past three of five years.

Responsibilities

• Coordinate daily work, recurring financial reporting and customer support across assigned work streams.
• Track plans, schedules, risks, priorities and action items; keep the PM and stakeholders informed.
• Support financial calculations, anomaly research, annual agreements and fiscal year end activities.
• Coordinate quality reviews, process documentation, training and approved system changes.
• Present clear status updates and analyses to senior management and customer representatives.

Skills

Leadership

Communication

Federal contracting

PM Certification

Education

Bachelor's degree

PMP certification

Tools

Microsoft Outlook

Microsoft Project

PowerPoint

Word

Excel

Job description

The Rehancement Group, Inc. seeks a Customer Service Program Team Lead to oversee daytime delivery of DHS ICE financial operations support from the Washington, DC office.

The role coordinates financial reporting, customer activities and technical work with the PM and government stakeholders. Candidates must have a bachelor’s degree, 3+ years in federal accounting or program management, PMP or equivalent certification, U.S.