Federal Credentialing Lead: Identity & Access Operations

One Federal Solution; Glenarden (MD); On-site; USD 85,000 - 110,000; Full time

Job summary

One Federal Solution is seeking a Credentialing Lead to oversee credentialing operations for a large federal program across multiple locations nationwide. The role ensures secure issuance, inventory accountability, and compliance with procedures while guiding credentialing teams.

The Lead will coordinate daily activities, monitor appointments, support enrollment and maintenance of credentials, and perform lifecycle tasks such as rekey, PIN resets, and kit activation.

Qualifications

• High School Diploma required; four years related experience may substitute.
• Experience providing administrative or operational support in a professional environment.
• Experience coordinating documentation, scheduling, project support, or office operations.
• Strong organizational and communication skills.
• Ability to work independently and manage multiple priorities.
• Proficiency with Microsoft Office applications.

Responsibilities

• Support credentialing operations at assigned locations or within a geographic region.
• Coordinate daily credentialing activities and assist with operational planning.
• Monitor daily appointments using the credentialing scheduling system.
• Support enrollment, issuance, activation, and maintenance of credentials.
• Issue and activate SmartID and access credentials.
• Maintain credential inventory and accountability using tools.

Skills

Organizational skills

Communication skills

Microsoft Office

Education

High School Diploma

Job description

One Federal Solution is seeking a Credentialing Lead to oversee credentialing operations for a large federal program across multiple locations nationwide. The role ensures secure issuance, inventory accountability, and compliance with procedures while guiding credentialing teams.

The Lead will coordinate daily activities, monitor appointments, support enrollment and maintenance of credentials, and perform lifecycle tasks such as rekey, PIN resets, and kit activation.