Federal Credentialing Specialist: Identity & Access

One Federal Solution; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

One Federal Solution is seeking a Credentialing Specialist to support a large federal identity credentialing program. The role involves enrollment, issuance, activation, inventory management, and customer support while ensuring compliance with credentialing policies and security procedures at federal facilities nationwide.

Responsibilities include operating credentialing systems, managing appointments, issuing SmartID credentials, and maintaining accurate records.

Qualifications

• High School Diploma; 4 years related work experience may substitute.
• Administrative or operational support experience in a professional environment.
• Strong organizational, customer service, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently with accuracy and attention to detail.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Support day-to-day credentialing operations at federal facilities.
• Assist with enrollment, issuance, activation, and maintenance of credentials.
• Manage daily appointments using credentialing scheduling system.
• Issue and activate SmartID and access credentials.
• Perform credential lifecycle activities including rekey and PIN resets.
• Maintain credential inventory and accountability using tools.
• Ensure security procedures and quality standards are followed.
• Coordinate issuance and activation appointments with employees and contractors.
• Maintain records of issuance, collection, and inventory.
• Provide administrative support and documentation management.
• Support shipment of credentialing materials and activation kits.
• Respond to applicant questions regarding credential status.
• Perform Registrar, Activator, and Card Custodian duties as assigned.
• Assist with additional identity management and credentialing duties.

Skills

Organizational skills

Customer service

Communication skills

Multitasking

Attention to detail

Microsoft Office

Education

High School Diploma

Tools

USAccess

Credentialing systems

Credentialing hardware

Job description

One Federal Solution is seeking a Credentialing Specialist to support a large federal identity credentialing program. The role involves enrollment, issuance, activation, inventory management, and customer support while ensuring compliance with credentialing policies and security procedures at federal facilities nationwide.

Responsibilities include operating credentialing systems, managing appointments, issuing SmartID credentials, and maintaining accurate records.