Federal Credentialing Specialist - Identity & Access

One Federal Solution; Milwaukee (WI); On-site; USD 48,000 - 72,000; Full time

Job summary

One Federal Solution is seeking a Credentialing Specialist to support a large federal identity credentialing program. The Credentialing Specialist will perform credential enrollment, issuance, activation, inventory management, and customer support activities while ensuring compliance with established credentialing policies and security procedures.

This position supports secure identity management operations at federal facilities nationwide.

Qualifications

• High School Diploma required; four years of directly related work experience may substitute.
• Experience providing administrative or operational support in a professional environment.
• Strong organizational, customer service, and communication skills.

Responsibilities

• Support day-to-day credentialing operations at assigned federal facilities.
• Assist with enrollment, issuance, activation, and maintenance of identification credentials.
• Manage daily appointments using the credentialing scheduling system.
• Issue and activate SmartID and access credentials.
• Perform certificate rekey, PIN reset, credential updates, and other credential lifecycle activities.
• Maintain credential inventory and accountability using credential inventory management tools.
• Secure credentials in accordance with established security requirements.
• Contact employees and contractors to coordinate credential issuance and activation appointments.

Skills

Administrative support

Customer service

Communication skills

Organizational skills

Ability to multitask

Attention to detail

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

One Federal Solution is seeking a Credentialing Specialist to support a large federal identity credentialing program. The Credentialing Specialist will perform credential enrollment, issuance, activation, inventory management, and customer support activities while ensuring compliance with established credentialing policies and security procedures.

This position supports secure identity management operations at federal facilities nationwide.