Federal Credentialing Lead - Identity & Access Operations

One Federal Solution; Fresno (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

One Federal Solution seeks a Credentialing Lead to oversee credentialing operations across assigned locations or geographic regions, ensuring secure issuance, inventory accountability, and compliance with procedures. You will lead credentialing teams, coordinate scheduling, and support enrollment, activation, and maintenance of credentials nationwide.

The role requires a high school diploma and 4+ years of administrative or operational experience in credentialing contexts, with strong

Qualifications

• High School Diploma required. Four (4) years of directly related experience may be substituted for the education requirement.
• Experience providing administrative or operational support in a professional environment.
• Experience coordinating documentation, scheduling, project support, or office operations.
• Strong organizational and communication skills.
• Ability to work independently and manage multiple priorities.
• Proficiency with Microsoft Office applications.

Responsibilities

• Support credentialing operations at assigned locations or within an assigned geographic region.
• Coordinate daily credentialing activities and assist with operational planning.
• Monitor daily appointments using the credentialing scheduling system.
• Support enrollment, issuance, activation, and maintenance of identification credentials.
• Issue and activate SmartID and access credentials.
• Perform certificate rekey, PIN reset, credential updates, and other credential lifecycle activities.
• Maintain credential inventory and accountability using inventory management tools.
• Secure credentials in accordance with established security procedures.
• Contact employees and contractors to schedule credential pickup and activation.
• Collect terminated credentials and ensure proper disposition.
• Maintain accurate records of credential issuance and collection activities.
• Perform Registrar, Activator, and Card Custodian responsibilities as assigned.
• Coordinate shipment of credentialing materials and Light Activation Kits when required.
• Respond to applicant inquiries regarding credential status.
• Prepare reports and documentation supporting credentialing operations.
• Provide administrative support, documentation management, project coordination, and operational support as needed.
• Perform additional credentialing and identity management duties as assigned.

Skills

Organizational skills

Communication skills

Independent work

Multitasking abilities

Education

High School Diploma

Tools

Microsoft Office

USAccess

Job description

One Federal Solution seeks a Credentialing Lead to oversee credentialing operations across assigned locations or geographic regions, ensuring secure issuance, inventory accountability, and compliance with procedures. You will lead credentialing teams, coordinate scheduling, and support enrollment, activation, and maintenance of credentials nationwide.

The role requires a high school diploma and 4+ years of administrative or operational experience in credentialing contexts, with strong