Federal Credentialing & Access Lead

One Federal Solution; Atlanta (GA); On-site; USD 65,000 - 95,000; Full time

Job summary

One Federal Solution is seeking a Credentialing Lead to oversee credentialing operations across multiple federal facilities nationwide, ensuring secure identity credential issuance, inventory accountability, and compliance with established procedures.

The role requires coordinating daily activities, managing scheduling, assisting with enrollment and activation of credentials, and providing leadership to credentialing teams.

Qualifications

• High School Diploma required; 4 years related experience may substitute for education.
• Experience providing administrative or operational support in a professional environment.
• Experience coordinating documentation, scheduling, project support, or office operations.
• Strong organizational and communication skills; ability to work independently and manage multiple priorities.
• Proficiency with Microsoft Office applications.

Responsibilities

• Oversee credentialing operations at locations or within a geographic region.
• Coordinate daily credentialing activities and assist with operational planning.
• Monitor daily appointments using the credentialing scheduling system.
• Support enrollment, issuance, activation, and maintenance of identification credentials.
• Issue and activate SmartID and access credentials.
• Perform credential lifecycle activities such as rekeying, PIN resets, updates.
• Maintain credential inventory and accountability with tools.
• Secure credentials according to security procedures.
• Contact employees and contractors to schedule credential pickup/activation.
• Collect terminated credentials and manage disposition.
• Maintain records of credential issuance and collection.
• Perform Registrar, Activator, and Card Custodian duties as assigned.
• Coordinate shipment of credentialing materials and activation kits.
• Respond to applicant inquiries regarding credential status.
• Prepare reports/documents for credentialing operations.
• Provide administrative support, documentation management, and project coordination.

Skills

Organizational skills

Communication skills

Scheduling

Documentation

Office operations

Microsoft Office

Education

High School Diploma

Tools

USAccess

PKI

FIPS 201

FICAM

Job description

One Federal Solution is seeking a Credentialing Lead to oversee credentialing operations across multiple federal facilities nationwide, ensuring secure identity credential issuance, inventory accountability, and compliance with established procedures.

The role requires coordinating daily activities, managing scheduling, assisting with enrollment and activation of credentials, and providing leadership to credentialing teams.