Fast-Paced Hospitality Shift Leader

Applegreen Group; South Carolina; Hybrid; USD 18,000 - 23,000; Full time

Job summary

Applegreen USA is seeking a Shift Lead for a Burger King location in South Carolina. The Shift Lead supports the Restaurant General Manager and Assistant Manager in operating the shift, directs a crew, and drives key guest satisfaction and operational outcomes.

The role requires supervisory experience, strong communication, and the ability to work a flexible schedule including days, evenings, weekends, and holidays. The position emphasizes maintaining brand standards and fast, friendly service.

Qualifications

• Excellent verbal and written communication skills.
• Interpersonal, leadership, and organizational skills.
• Time management and ability to work across all shifts.
• High school diploma or equivalent required.
• Experience providing outstanding customer service.
• Previous supervisory experience required.
• Ability to traverse all parts of the restaurant quickly.
• Must be able to lift 25-50 pounds at times.
• Must be at least eighteen (18) years of age.
• Ability to remain calm in a fast-paced environment.
• Ability to work flexible hours including days, evenings, weekends and holidays to meet the needs of the business.

Responsibilities

• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures that restaurant upholds operational and brand standards.
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Provides coaching and feedback to Team Members to increase the restaurant team's capabilities.
• Performs duties of the Crew Member when necessary.

Skills

Communication

Leadership

Time management

Customer service

Supervisory experience

Shift flexibility

Physical stamina

18+

Calm under pressure

Flexible hours

Education

High school diploma or equivalent

Job description

Applegreen USA is seeking a Shift Lead for a Burger King location in South Carolina. The Shift Lead supports the Restaurant General Manager and Assistant Manager in operating the shift, directs a crew, and drives key guest satisfaction and operational outcomes.

The role requires supervisory experience, strong communication, and the ability to work a flexible schedule including days, evenings, weekends, and holidays. The position emphasizes maintaining brand standards and fast, friendly service.