Shift Lead - Fast-Paced Restaurant Coach & Guest Service

APPLEGREEN USA CENTRAL SERVICES LLC; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Applegreen USA is seeking a Shift Lead for a Burger King location in South Carolina. The Shift Lead supports the GM and AGM, overseeing a crew during assigned shifts to ensure smooth operations and guest satisfaction.

Daily duties include directing food preparation and service, maintaining brand standards, coaching team members, and stepping in to perform Crew Member tasks as needed. Strong communication and leadership are essential for success in this fast-paced environment.

Qualifications

• Excellent verbal and written communication skills.
• Experience providing outstanding customer service.
• Previous supervisory experience required.

Responsibilities

• Maintains inventory
• Directs preparation and sale of products for prompt delivery within speed of service guidelines
• Reviews restaurant results to identify improvements
• Ensures restaurant upholds operational and brand standards
• Motivates and directs Team Members to provide fast, friendly service
• Coaches Team Members to increase the team's capabilities
• Performs duties of Crew Member when necessary

Skills

Verbal communication

Interpersonal leadership

Time management

Customer service

Supervisory experience

Education

High school diploma or equivalent

Job description

Applegreen USA is seeking a Shift Lead for a Burger King location in South Carolina. The Shift Lead supports the GM and AGM, overseeing a crew during assigned shifts to ensure smooth operations and guest satisfaction.

Daily duties include directing food preparation and service, maintaining brand standards, coaching team members, and stepping in to perform Crew Member tasks as needed. Strong communication and leadership are essential for success in this fast-paced environment.