Family Support Advocate: Crisis & Case Management

BCFS Health & Human Services; San Antonio (TX); On-site; USD 38,000 - 56,000; Full time

Job summary

BCFS Health & Human Services in the United States is seeking a Family Support Specialist to provide case management, crisis intervention, and family-focused sessions for at-risk youth and families. The role requires sound professional judgment within state and federal standards.

Responsibilities include individual/family sessions, coordination of referrals, crisis response, action plan development, and collaboration with supervisors.

Qualifications

• Preferred - Four (4) year bachelor or undergraduate degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice OR Four (4) years of work experience providing direct services to at-risk youth and families.

Responsibilities

• Provide individual and family sessions using Motivational Interviewing (MI) and Strengthening Families Program (SFP).
• Case management: referrals, service planning and documentation for assigned caseload.
• Provide crises intervention responding to crises with clients at office, during home visits and by phone during business hours.
• Develop, monitor, and review action plans to increase strengths, address needs, and reduce home conflict.
• Maintain confidentiality and uphold safety protocols in emergencies.

Skills

Motivational Interviewing

Case management

Crisis intervention

Bilingual Spanish

Documentation

Education

Bachelor's degree in Social Work or related field

4 years direct service experience (at-risk youth/families)

Job description

BCFS Health & Human Services in the United States is seeking a Family Support Specialist to provide case management, crisis intervention, and family-focused sessions for at-risk youth and families. The role requires sound professional judgment within state and federal standards.

Responsibilities include individual/family sessions, coordination of referrals, crisis response, action plan development, and collaboration with supervisors.